Tech Support

What internet speeds and computers will I need?
Whether the student takes an at your own pace or a live class, there is no getting around the fact that these are very much computer and internet-based cour...
Sat, 29 Apr, 2023 at 7:56 PM
What if Something Seems to be Down or Slow?
We use a variety of services in our classes.  Our VHSG-Live.org and VHSG-AYOP.org websites have an automatic reset service that will monitor our sites.  If...
Sat, 29 Apr, 2023 at 7:58 PM
I cannot hear anything in the live classroom
The first thing to check is if the audio issue is just in the online classroom or if the audio issue is happening across all your applications. To test it, ...
Sat, 29 Apr, 2023 at 8:18 PM
The lessons don't seem to open for me. What is wrong?
Popup Blocker: We prefer to run the lessons, Study Notes, Concept Maps, and other resources in pop-ups so students can easily place resources side by side ...
Sat, 29 Apr, 2023 at 8:19 PM
Internet Explorer - Time to Change Your Browser
If you use Internet Explorer as your web browser, you may get unexpected behavior.  IE had gotten a bad reputation for its lack of web standards adoption an...
Sat, 29 Apr, 2023 at 8:20 PM
Voicethreads not working (Older format for video lectures)
We have become aware that Internet Explorer can no longer open up Voicethread lectures. If you use this browser, switch over to Chrome or Firefox. Microsoft...
Sat, 29 Apr, 2023 at 8:20 PM